FAQs

How do I book on a Food At Heart event?

Have a look through the events listed and choose the one you like the most! I update the events regularly and if you sign up for newsletter you’ll get notifications of new sessions.

Once you’ve chosen your favourite session, you’ll be asked to fill in some details before paying securely online. You’ll receive an email to confirm your place. I’ll also send you a more detailed email close to the event date so you have all the details you need.

If you purchase a voucher, you’ll need to contact me to book a specific event date. Let me  know the registration code in your confirmation email so I’ll know it’s definitely you.

How do I pay for an event?

When you book your event, you’ll be asked to fill in your credit card / debit card details to pay securely online.

What if I change my mind or need to cancel a booking?

When you book on an event make sure you’ve checked the cancellation and rebooking policy. They can sometimes vary, especially if I’m running the event as a collaboration with someone else.

 

I’ll of course be as flexible as possible as sometimes things come up which means you can’t get to event you’ve booked. However if it’s close to the event and I can’t fill your place, I may not be able to give a refund. This also applies if I’ve marked a session as non-refundable tickets.

 

You can pass your ticket on to a friend to attend in your place, but just pop me a note to let me know.

What happens if I have any specific dietary requirements?

My sessions are nearly always meat-free. I’ll try and provide alternatives if you have any specific dietary requirements. Unfortunately depending on the event sometimes this may not be possible.

 

You’ll be able to add any details of dietary requirements when you book an event. If you have any questions don’t hesitate to get in touch via contact@foodatheart.co.uk.

 

I’m looking for a particular kind of workshop or event that isn’t listed on your site. Can you help?

If you’re after something that isn’t on the site, please let me know as I may be able to help with some suggestions or design a bespoke session for me. Send me an email at contact@foodatheart.co.uk with a few details of what you’re after and I’ll get back to you.