Delivery & Returns

My Slow Chocolate products are delivered in recyclable cardboard boxes that fit through most letterboxes so you don’t need to wait in for your delivery (but of course you’re very welcome to if you want to!).

I normally send out orders within 1-2 working days. I’ll pop a message on my site if there are likely to be any delays around busy periods like Christmas.

Your Slow Chocolate will be sent First Class via Royal Mail unless it’s a bespoke order and then I’ll provide a quote for this.

As I make everything in small batches, I don’t normally accept returns. However of course I want to make sure you’re happy with your Slow Chocolate so if there are ever any issues or problems with your order, please drop me a note at meredith@foodatheart.co.uk.